PRIVACY POLICY

Last Updated: 15-Feb-2021

Zealinx Services Pvt. Ltd (“Zeali”) values your privacy. For the purpose of Privacy Policy, the term ‘Zeali’ or ‘Us’ or ‘We’ refers to Zealinx Services Pvt Ltd. The term ‘You’ refers to the user or viewer of our Website / App.

The website www.zeali.in / the Zeali Mobile Application is owned and operated by ZealinxServices Private Limited (“Company”), whose registered office is at No. 1/27, Rice Mill road, Medavakkam, Chennai-600100. This privacy policy (“Privacy Policy”) applies to the Website / App to comply with data protection legislation. This Privacy Policy regulates the processing of information relating to You and grants You various rights in respect of the information You provide us with.

For the purposes of this Privacy Policy, unless defined hereunder, all capitalised terms shall have the same meaning as ascribed to, in the Terms and Conditions available at https://zeali.in/pages/terms, unless the context otherwise requires.

By using the Website / App, you agree to the Terms and Conditions of this policy. If you do not agree with the Terms and Conditions of this policy, please do not proceed further to use this Website / App.

This Privacy Policy explains how Zeali collects personal and non-personal information, classified as mandatory or voluntary and uses, discloses, and protects such information through the Website / App. ‘Personal Information’ is data that can be used to uniquely identify or contact a single person (“Information”). Personal Information for the purposes of this Policy shall include, but not limited to, information regarding Your name, address, telephone number, date of birth, gender, e- mail address, etc.

Information that are collected
We collect the following general types of information about You when You use Website / App: User Information, Location Information, Behavioural Information, and Indirect Information (collectively, “Information”). Upon downloading the App and in order to use Our Services, You are required to provide Us with Your details including but not limited to Your name, address, contact number and email address and information regarding the service You require (“User Information”).

We may collect from You, information that is not unique to You in the sense that it refers to selected population characteristics, such as Your ZIP code or postal code and occupation.

We also collect information regarding how You use Our App / Website. This includes the areas of Our Website that You visit, what Services You access, and information about Your computer hardware and software including Your IP address, browser and operating system type, domain names and access times.

Your use of certain third party services on the Website requires Us to collect such information as is considered necessary for that purpose.

We do not collect sensitive personal data like the password to Your email address, physical or medical health conditions or medical records and history, biometric information, DNA or any other sensitive information that is confidential by nature. Financial information such as bank account details, credit card details or other payment related details are collected at the payment gateway by the payment facilitator.

We collect your Information either directly from You through forms on the Website / App andthrough optional online surveys or third-party sources that provide such Information to Us.

Why do we need Your Information?
When you signup or book a service, as part of the booking process, we collect the personal information you give us such as your name, contact no., address, and email ID.

When you browse our Website / App, we also automatically receive your computer’s internet protocol (IP) address, which helps us know your browser and operating system.

We share the provided details with the service provider to fulfil your requirement. We do not share your information with all the service providers, but only with the service provider selected by you. In case the service provider is busy, we will share your details with an alternate service provider and notify you on this.

Personal Information provided by You is used only:
• To facilitate Your use of the Website / App
• To respond to Your inquiries or fulfil Your requests for information about the various services.
• To deliver Our Services to you.
• To provide You with information about Zeali’s products/services and to send You information, materials, and offers from Zeali
• To send You important information regarding the Website / App, changes to Zeali’s terms, conditions, and policies and/or other administrative information
• To personalize Your experience on the Website / App and Zeali’s other Website / Apps by presenting advertising, products and offers tailored to You
• For proper administering of the Website / App

To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of Our Terms of Use, or as otherwise required by law. We use Your Information about all of Our Users collectively, such as what areas Users visit most frequently and what services Users access the most. Such data is used anonymously and in the aggregate. This information helps Us determine what is most beneficial for Our Users, and how We can continually create a better overall experience for them. We may also use this information for the purposes of complying with the applicable laws.

We may share Your Information with Our partners and affiliates, but only in the aggregate, so that they too may understand how visitors use Our website and create a better overall experience for You. We also share aggregated anonymous information about visitors to the Website / App with Our clients, partners, other Website / App visitors, and other third parties so that they can understand the kinds of visitors and how they use the Website / App to serve advertisements and other kinds of marketing information to You on Our Website / App. We may disclose and transfer Your Information to a third party who acquires Our business units, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of Our assets. Transfer Information to a third party, including persons outside India, to improve the Services and We disclose Your Information if legally required to, pursuant to an order from a governmental entity or in good faith. We will disclose the information bases to conform to legal requirements or comply with legal process, to protect our rights or property or our affiliated companies, to prevent a crime or protect national security or to protect the personal safety of Users or the public. We may in future also share this information with third party service providers or third-party advertisers to measure the overall effectiveness of our online advertising, content, programming and for other bonafide purpose as we may desire. By usage of our Website / App You expressly permit Zeali to access such information for one or more purposes deemed it by Zeali.

If You wish to withdraw your consent for us to contact you and use/disclosure of your information, you can contact us at info@zeali.co.in.

Age of Consent
When you browse our Website / App, you imply that you are above the age of 18 and provide us your consent to allow any of your minor dependents to use this site. We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age.

Third-Party Links
Certain third-party service providers used by us such as payment gateways, SMS Transaction provider, Cloud telephone operator and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. When you click on outside links of our Website / App, they may direct you away from our site. In such a case, we are not responsible for the privacy practices of other sites and we recommend you to read their privacy statements.

Advertisements
On the Website / App, Zeali might have advertisements, hyperlinks to other websites, applications, content or resources provided by Advertisers. These Advertisers might set mobile device id on their Apps. Zeali is not responsible for any of these Advertisers. You on your entire risk are advised to deal with the Advertisers if You intend to. By allowing such advertisements Zeali do not recommend or market or warranty the Advertisers, quality, commitment, deliverables, genuineness and Advertisers commitment to protect your Personal Information. You further acknowledge and agree that We are not liable for any loss or damage which may be incurred by You as a result of the collection and / or disclosure of Your information by external applications, sites or resources, or as a result of any reliance placed by You on the completeness, accuracy or existence of any advertising, products or other materials on, or available from such applications, websites or resources. These external applications, websites and resource providers may have their own privacy policies governing the collection, storage, retention and disclosure of Your information that You may be subject to. We recommend that You enter the external application or website and review their privacy policy.

Security
Zeali implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.

In case Zeali is required to disclose your Personal Information in order to assist the Government Authority or in adherence to the Court or to protect the interest of the Zeali Service and/or any particular user(s), Zeali will disclose it without obtaining prior permission from you.

You may review, correct, update, change or delete Your User Information on the Website / App. We reserve the right to verify and authenticate Your identity and Your User Information. Access to or correction, updating or deletion of Your User Information may be denied or limited by Us if it would violate another person’s rights and / or as otherwise permitted by applicable law.

Cookies Policy
A cookie is a small amount of data that is sent to a user’s browser from a web server and is eventually stored on a user’s computer hard drive. This information is maintained distinctly and is not linked to the Personal Information You submit to Zeali. We use user cookies to account for the number of sessions used by the user and third-party cookies for analysis.

Changes to Privacy Policy
Zeali have and continue to have the right to modify, change or update Privacy Policy at any time. You can determine when Zeali last modified the Privacy Policy by referring to the “Last Updated” tag above. You are encouraged to check the Website / App regularly to get updated about Privacy Policy.

Disclaimer
We cannot ensure that all of Your Information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although We are committed to protecting Your privacy, We do not promise, and You should not expect, that Your Information or private communications will always remain private. As a User of the Website / App, You understand and agree that You assume all responsibility and risk for Your use of the Website / App, the internet generally, and the information You post or access and for Your conduct on and off the Website / App.

You agree and undertake to indemnify Us in any suit or dispute by any third party arising out of disclosure of Information by You to third parties either through Our Website / App or otherwise and Your use and access of websites, applications, and resources of third parties. We assume no liability for any actions of third parties about Your Information, which You may have disclosed to such third parties.

Contact Information
If you wish to access, amend or delete your personal information that is available with us, or if you wish to get more information on the products/service, please register a complaint, or contact our privacy compliance officer winniexavier.m@gmail.com at accordingly.